FAQ

Off Market Group, LLC

Frequently Asked Questions

Is it truly Free? Does OMG charge any fees to Homeowners or Potential Buyers?
- OMG is 100% free for Homeowners and Potential Buyers to utilize.

Go Green: What happens when I “Go Green” and allow offers on my home?
- Once you elect to allow unsolicited offers, your home will turn Green on the search map signaling to prospective buyers that you are open for offers.

Green, Yellow, Black, and Gray Homes: What do these colors mean?
- Green: This means the homeowner is currently allowing unsolicited offers on their home.
- Yellow: This means the homeowner has accepted an offer on their home and is currently conducting activities in the due diligence and closing process.
- Black: This means the homeowner has claimed their home but is not currently allowing unsolicited offers on their home. If you are interested in their home, you may elect to utilize OMG’s Wave feature further described in this FAQ.
- Gray: This means the homeowner has not yet claimed this home. If you are interested in their home, you may elect to utilize OMG’s Wave feature further described in this FAQ.

Wave to a Homeowner: What happens when I do this?
- When you “Wave” to a homeowner, OMG sends a simple notice to the existing homeowner to let them know that people are showing an interest in their home.

Account Setup: Why do I have to create an account?
- To either claim your current home or make offers on homes you are interested in, OMG needs to capture basic information about you for these functions.

Account Setup Information: What information does OMG collect?
- To either claim your current home or make offers on homes you are interested in, OMG needs to capture basic information about you for these functions to be possible.
- This information includes your name, email address, phone number, and a password to allow some of OMG’s basic functionality to work.
- Please see OMG’s Terms of Use and Privacy Policy for further details.

Multiple Homes: What if I have more than one home that I would like to Claim?
- For security purposes, OMG currently limits each account to one claimed home.
- If you would like to claim more than one home, please setup a different account for each one.

Claimed Home: What if someone else has incorrectly claimed my home?
- OMG’s design limits the likelihood of incorrectly claimed homes, but it does happen from time to time. If someone has incorrectly claimed your home, please reach out to OMG using the Help link in the menu dropdown and submit your request to make this change.

Release Claimed Home: What if I accidentally claim the wrong home or if I sell my claimed home?
- OMG has created a “Release Home” button on the View My Home page so this can be done “self-service”.

Minimum Dollar Amount for Home (Private): What is this?
- This is a private dollar amount that only the Homeowner can establish and view.
- This amount simply allows Homeowners to reduce the number of offers they receive by enabling the system to automatically reject any offer below your Minimum Dollar Amount.

Making an Offer: Why does OMG ask me to select if my offer is Pre-Approved, All-Cash, and/or Contingent?
- Pre-Approval: By checking this box, it means that you have secured pre-approval for a mortgage for this home. Unless you are paying all cash for the home, the presence of a pre-approval letter from a reputable mortgage company will likely strengthen your offer. Potential Buyers may also elect to upload a copy of a pre-approval letter to the offer if they have one.
- All-Cash: By checking this box, it means that you intend to pay for the home in cash, without the financial assistance of a mortgage company.
- Contingent: By checking this box, it means that you are making this offer Contingent upon some other condition. OMG has created an optional comment box for you to fill in additional details on the contingency of the offer. A common contingency would be that your offer is contingent upon the sale of your existing home or your ability to secure a mortgage.

Accepted Offers:
- I accepted an offer or an offer I made was accepted, Now What?
  - OMG has absolutely no involvement in the transactional process.
- - Once an offer is accepted by both a Homeowner and Prospective Buyer, each party can decide to proceed on their own or with assistance from a real estate agent.

I want to Proceed on My Own: If I choose to proceed without the assistance from a real estate agent, what happens next?
- If either party elects to proceed on their own, this means that you will be conducting your own due diligence process and securing any third parties needed to pursue and close the transaction.
- Your basic contact information will be displayed so the other party or their agent can contact you directly regarding next steps.
- OMG has created a Home Due Diligence and Closing Checklist that we hope is helpful.

I want to Proceed with a Real Estate Agent: If I choose to proceed with the assistance from a real estate agent, what happens next?
- If either party elects to proceed with the assistance of a real estate agent, please proceed on your own to secure the services of the agent.
- Instead of displaying your own contact information, you can elect to display your real estate agent’s contact information instead.
- When discussing the transaction with a possible real estate agent, you may decide to let them know that you have a tentatively accepted offer in hand and are looking for their assistance with the due diligence and closing process. This could affect the commissions a real estate agent wishes to charge.